Here's what some of our clients have to say:
An Absolute Gentleman
From start to finish Lucas has been thorough and professional. No question or request was too large or small, he truly is a credit to the industry. I would happily recommend Lucas to anyone looking to sell their home in the Northern / Eastern Melbourne area. Thank you for all your hard work!
Daniel & Samara Amari - 68 St Clems Road, Doncaster East
Just a short note to congratulate you and your company on the speedy sale of our home.
We had a schedule in place to put our home on the market at the beginning of November, but our circumstances changed and we asked if you could bring the sale forward by 3 weeks.
This was initiated the next day and photographs, floor plans, brochures, and signs were ready for our first OFI within one week, and the sale completed within days.
Your strengths are many, but your professionalism, and follow up in keeping us informed were 100%.
We would not hesitate to recommend you and your company to any people wanting to sell their homes.
Alan & Ann Lonsdale - 22 Jessop Street, Greensborough
I just wanted to say a huge thank you to you, Georgia and the team for all of your help with our purchase of 86 Oronsay. We were so impressed with your professionalism and lack of bulls*** throughout the whole process, a refreshing change from 95% of the agents we met during the search for our first home.
Your honesty, transparency, and willingness to help not just the vendors but also us during the process was much appreciated!
Thank you again for helping us to buy our first home, and for making it such a smooth and easy process.
If there is anything we can do re. reviews etc, please do let us know.
Thank you Ben, and the FPS team.
Wendy and Pierre
We were impressed with Lucas's genuine persona and tenacity to represent us. His knowledge of the market was spot on and with his fresh approach, was able to quickly achieve a sale above our expectation . He took the time to understand what we believed to be a successful campaign and delivered above this, leaving us very happy to recommend to others and an agent to come back to in the future. Thank-You Lucas!
Shirley & Richard Te Boekhorst - 18 Allison Crescent, Eltham North
Etty and I are writing to you today to express our sincere thanks for the way you conducted the sale of our property.
From the outset, we felt your sincerity. Your clear explanation of the whole process, as well as the fact that we would not be pressured to sell if we were not happy with the price, incurring no costs to us, made us feel safe in making such an important decision.
Throughout the process, we enjoyed frequent feed back from you and your team. This gave us a feeling of calm; a necessary ingredient when selling one's own home.
In the end Ben, the price you managed to get for us was above our expectations.
This was an amazing result and one which makes us very happy to recommend you and your team at FPS to any potential vendor.
Once again Ben, many thanks for a job well done and for an awesome result.
All the very best for the future.
Etty & Ellis Gall – 23 Cortland Street, Doreen
We had contact with a number of agents before engaging Ben to sell our home. Ben impressed the both of us from our very first meeting and that first impression was enhanced right through the process until completion of the sale. Ben displayed a genuine empathy with us and at all times kept us fully informed with all the procedures, viewings, potential buyers etc. Ben was able to be contacted at any time and he was prepared to spend as much time with us as we needed. He and his staff always acted in a professional manner and Ben was very practical and to the point with his advice. Ben gave us confidence that our home would sell and sell for an amount that we would be happy with. That outcome was achieved and we have no doubt that Ben's approach through the whole process contributed enormously to that outcome. We have no hesitation in highly recommending Ben.
John & Lorraine Tunks - 8 Marden Drive, Briar Hill
My wife and I had the pleasure of meeting Tony to sell our investment property in mid June and as I write this (Mid July) our house has been sold for nearly a week and for a price we are incredibly happy with. From the moment we first sat down with Tony at his lovely offices in Greensborough a feeling of comfortability came over us. He was professional and organised from the get go and it didn't stop until our house was sold. He was honest, up front and more than came through with what he offered in our original meeting. We will have no hesitations on using Tony to sell our current home when the time is right and would recommend him, Ben and the rest of the team at FPS to anyone looking to sell in the area. Thanks Tony!
Ben & Caitlin Clark
We were so pleased to enlist Ben Flannagan to sell our property, it is our second home we have SOLD with once again outstanding results. We cannot fault Ben from his absolute professional manner, his communication was constant and consistent and at no time did we ever feel like we weren't his number one priority. Along with Georgia who was at every open early to make sure our home was perfect, they were an outstanding team, from day one to the photographer, the team in the office of FPS it was just seamless. We are so grateful to have found an outstanding agent such as Ben Flannagan
Fiona & Darryl Reid – 4/979 Heidelberg Road, Ivanhoe
We are writing this letter to express our complete satisfaction with the service offered by our Real Estate Agent – Flannagan Peressini & Shaw in Greensborough. Because we had not been involved in selling a house before we originally requesting quotes and appraisals from the larger companies. Then I had a chance meeting with Brent Flannagan. Brent seemed quite friendly and approached me with absolutely no pressure.
After due consideration (including the fact that the company was 2017 Real Estate Business Awards “Rising Star” and “New Office of the Year” finalists) we decided to give FPS the opportunity to represent us. We were also attracted very strongly to their “no sale no charge” policy.
What a great choice. The service has been above our expectations. They have been upfront with everything and kept us in the loop at all times. Nothing seemed too much trouble.
Ben Flannagan was our agent and was extremely professional, he respected and accepted our points of view, gave us input into every aspect of the pre-and post-sales processes and provided well considered advice with our best interest in mind.
The sales campaign went like clockwork, our home was photographed professionally, the brochures were brilliant, the sales board was great and the internet exposure was comprehensive. The open for inspection days were handled extremely well, Ben was always there on time and was usually on-site way beyond the closing times. We received complete reports after each showing which provided us with valuable information on the outcomes and prospects for a sale.
We agreed on a reserve price which we believed was very competitive and actually advertised that price during the campaign. This strategy proved to be very powerful and we sold our house over a week and a half before the auction. The price we achieved was well above our expectation.
Our experience with Flannagan Peressini & Shaw has been extremely rewarding and we would certainly recommend them to anyone who is seeking a hardworking, honest and highly engaging professional organisation to manage the sale of their property.
Barry & Pauline Reichelt - 7 Valley Road, Bundoora
Good morning Georgia, now that Ben has triumphed and found a buyer for my Eltham property, I want to acknowledge your contribution to his success.
From a customer's perspective I can say you played a valuable role in the whole process. From the beginning you were so obliging and helpful that I relaxed and felt very safe in the hands of FPS. There was never any trivial little thing that you were not willing to do when I asked. For that I thank you enormously. You were always cheerful, courteous and efficient and are, in my opinion, a major asset to the business.
Warm thanks for your efforts to balance my needs with the commercial needs of the business, and for making me feel important to you when I knew I was in reality just another customer. Very best wishes, and the other customers who get to deal with you are the lucky ones.
Jan Richardson - 6 Railway Road, Eltham
Now that the dust has settled for us, and we are settled in Torquay for the next 15 months, I wanted to take the time to thank you and the team.
From the get go, the professionalism of FPS was evident in every aspect that you guys conducted business in order to fulfil our needs. Nothing was a problem, and you guys negotiated for a win/win outcome in every respect.
Of special mention is Catherine’s service to Louisa and myself. She was genuinely interested in getting the best for us, and when it came down to 2 offers, her input was invaluable. I recall one day, when it was freezing cold, and we insisted she stay inside to keep warm (cos we know how much she hates the cold!), but refused and said ‘no we need to show people we are open for inspection’. On another day, she called me genuinely concerned that we had little traffic in open houses, and wanted to change the strategy. Whilst we always knew we were catering for an elite renter, and traffic would be minimal, she still wanted nothing but the best for us, and never gave up.
The experience has been truly exceptional and we are glad we took the plunge and gave a young and local team the opportunity to show us they were the best choice. You didn’t disappoint and we wish you all the best, and hope we can do business for a long time to come.
Sandy and Louisa Delle-Vergini - 19 Dry Creek Drive, Plenty
After interviewing several agents my husband and I agreed to sign up with Lucas, simply because he came across very dedicated and professional, but more importantly he came across "real", a little refreshing to come across in this line of profession. We highly recommend Lucas and we wish him and his team, all the very best in their future business endeavours.
Kathy Vantfoort - 450 Ringwood Warrandyte Road, Warrandyte
Catherine manages a number of apartments for us and we couldn’t be happier with the standard of service she provides. From leasing through to managing property maintenance, Catherine is extremely prompt and efficient. Having been in property investment for many years, we have dealt with a lot of property managers in that time but none stand out as much as Catherine, she is professional and approachable and we would have no hesitation in recommending her to anyone looking for someone to manage their rental property.
Dean Adams - JBD Developments
It was a pleasure to deal with Tony and the team at FPS. They were professional and efficient while managing to get our house on the market and selling it within one week. I'm extremely happy with their work and highly recommend using their services. Thanks again to FPS, we couldn't of done it without you.
Shevaun Sly – 13 Jordan Court, Doreen
Maturity Beyond His Years
When Ben came to the house to discuss the sale of my property he impressed me right from the beginning. His sincerity, honesty and knowledge shone through immediately. Nothing was too difficult and he always had a very positive attitude, he even offered to "roll his sleeves up" and help prepare the house for sale. I very highly recommend Ben to anyone selling their home, he is a very impressive and genuine young man.
An Agent With Humour
Lucas was extremely impressive as the agent that negotiated the sale of my home. He was always very courteous and quite humerous making him a pleasure to deal with. When it came to crunch time he negotiated a fantastic price for my home. He was always very informative and I was kept up to date with every communication between himself and prospective purchasers. I highly recommend Lucas as the man to sell your property for the best price possible . An outstanding job well done!
Delice Carroll – 72 Zig Zag Road, Eltham
Ben was the most enthusiastic and passionate agent, l had complete confidence in him and his team every step of the way. Nothing was a problem for Ben and the results speak for themselves. I highly recommend FPS.
Sally Shaw – 74 Reichelt Avenue, Montmorency
Agent of the Year!!!!!!
I can't speak highly enough about Ben Flannagan, he is a sincere, dedicated agent who made the selling of my home effortless. From the first meeting l had with him he was respectful, knowledgeable, personable and most of all a fabulous communicator. Ben went out of his way to keep me thoroughly informed throughout the entire process of the selling of my house and this was on my terms. He also offered valuable but sensible advice on improvements l could do to achieve the best price possible on my property. Everyone involved in the selling process connected to Ben was professional and respectful and again l can't speak highly enough of the team from the photographer to the stylist, they all went over and above and made the selling of my home an seamless process. I would highly recommend Ben Flannagan to anyone wanting to sell their home, knowing they would get a sincere, respectful agent doing the very best for them.
Sally Beran – 15 Hotham Court, Diamond Creek
I found Ben to be an exceptional Real Estate Agent. He was very easy to talk to and automatically made me feel like he had my best interests at hand. His knowledge of the industry was fantastic and the staff that work with him are wonderful. He was very thorough and put so much hard work into selling my house. I appreciate all the effort and how he negotiated the best price for me.
I would recommend Ben to anyone that was thinking of selling. He turned a very stressful time into a pleasant smooth transition.
Thank you so much Ben.
Coral – 26 Alban Street, Montmorency
We chose FPS to sell our home as their enthusiasm for our house was evident and was important to us after living here for 44 years. We also thought that the estimated and advertised price was an honest appraisal of our property for both us and the buyers. The whole process was simplified and we sold within 2 weeks. We would highly recommend Ben and the team at FPS.
Neil & Dianne Fletcher – 45 Patyah Street, Diamond Creek
To whom it may concern;
We engaged Ben Flannagan of Flannagan, Peressini and Shaw (Greensborough) to sell our home in Eltham after dealing with him months earlier. We had contacted him with requests for information regarding a property his company sold in an adjoining suburb.
Ben's professional approach to our questions impressed us enough to keep him in mind when we decided to sell. Ben, Georgia and the team worked tirelessly to get a great result for us in 9 days- we'd engage his services again and have no reservations in recommending him and the company to our friends and family.
Jen and Dave Miles - 84 Bible Street, Eltham
Dear Ben, Lucas & Georgia,
“FPS” – The young new faces of real estate, supported by those with years of experience, in Brent & Tony. Our sincere thanks to you all.
You ran a well planned campaign with good advice, no pressure, & frequent communication. We liked your relaxed & ‘down to earth’ attitude, whilst remaining professional with attention to detail.
We’d also like to thank the many people, involved in the preparation & presentation of our property.
You should be very proud of yourselves. We would definitely recommend your company to others, looking to sell, buy or rent.
Thanks Ben, for your advice & assistance, regarding our potential Qld purchase, & especially for guiding us through all aspects of selling our much loved Eltham home of 27 years.
A great result. (Though selling the home we love is “bitter-sweet”)
We hope the new owners, Kostas & Saini & family, also enjoy living here, for many years.
With admiration & appreciation,
Helen & Ian - 7 Long Valley Way, Eltham
Thank you FPS for a great campaign and result, and to Ben on your special talent in auctioneering. We hope Emily and her family enjoy their new home as much as we did growing up in Duff Parade.
Geoff Arthur - 78 Duff Parade, Viewbank
Just a short note to thank Ben, Tony, Brent and yourself for the outstanding result you achieved for the sale of our property at 3 Fiona Court, Eltham.
Throughout the whole process of the pre-market briefing, the photo shoot, the advertising, the open inspections, the continuous feedback regarding prospective buyers and then auction day, you guys were open and upfront with what our expectations should be.
We all know in the end, the market has the final say in sale price, but the professionalism provided by the FPS team is a credit to your business and we believe was a large contributor to the final outcome.
The auction itself was conducted with great exuberance. With Ben leading the charge and you, Tony and Brent giving him fantastic support, it can only be said that the team performance culminated in maximising the result.
Added to that is the easy-going and down to earth attitude you guys display to your customers making a stressful exercise so much easier to deal with.
Again, thank you for assisting us with the sale of our property and we have absolutely no hesitation in recommending your services to any future clients.
Damian and Deb Cresp - 3 Fiona Ct, Eltham
Well done to Flannagan Peressini & Shaw.
Janette Borgolotto - 78 Duff Parade, Viewbank
The recent sale of our house at 15 Antoinette Boulevard, Eltham, was conducted by Mr Ben Flannagan in an extremely professional and friendly manner.
He was always polite, punctual, enthusiastic, well organised and although youthful was an accomplished auctioneer with a determination to keep us informed about all matters relating to the sale.
His skill as a communicator was never in doubt with regular phone calls to let us know the latest information.
His suggestions about presentation of the property were welcome as we had no experience of what was required and his “feel” for market values was completely accurate.
We have no hesitation in recommending Ben to anyone with a property for sale, or in fact any matter regarding Real Estate.
We believe he has a great future and his business acumen will take him a long way in his chosen career.
We congratulate him and wish him well for the future.
Brian and Dorothy McRae - 15 Antoinette Boulevard, Eltham
Thank you Ben, Georgia, and Lucas. You were all a pleasure to work with over the last few weeks. Amazing result for my mum and our family. My Dad would have been so happy.
Sally Garnham - 78 Duff Parade, Viewbank
We had our property listed for sale for a few months before Christmas but didn't have success. We contacted Lucas Peressini in the new year and with his fresh approach and refreshing outlook we sold our property with multiple offers within a week. We are ecstatic! If you're thinking of selling we'd strongly recommend Lucas and the team at FPS!
Peter & Jenny - 15 Stuart Street, Greensborough
Can’t thank you enough for your patience, humour, knowledge, integrity and helpfulness! You’re awesome!
Cheers, the Welling family - 11 Hazelton Drive, Doreen
Dear Ben, Lucas, Georgia, Antony, Tony and the FPS team
We are so appreciative of how great you were to deal with, and for helping us achieve such a super result at auction.
Rona and Aaron – 173 Grand Boulevard, Montmorency
We are so glad to have had you on our side!
Massive thanks for all your hard work with our sale.
All the very best and wishing you success.
Rona and Aaron – 173 Grand Boulevard, Montmorency