Testimonials

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Here's what some of our clients have to say

Great agent!

Ben was one of the most responsive and helpful agents I’ve dealt with (and I have moved house many times). He made the time to be available when it was convenient to me. He kept me fully informed every step of the way. Ben is a pleasure to deal with!

 

Juliet Viney - Buyer of 7/804 Main Road, Eltham

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Dealing with Ben was an absolute pleasure.

From the first meeting we knew we had found an Agent who is honest and that we could trust to have our best interests at heart.

His communication and attention to detail were outstanding throughout the whole process of selling our home.

Would highly recommend him to anyone and would ask him again for any sales in the future.

 

Ricky Talarico & Claire Gallagher - 11 Bambra Way, Wollert

 

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Great Service

 

As soon as we enlisted Ben Flannagan to sell our property, he worked non stop. We found him to be very proactive and he communicated well with us during the process, making sure we were aware of what was happening next and what our options were.

 

Mary-Anne & Ian Bruton - 7/804 Main Road, Eltham

 

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A Truly Fantastic Agent

 

Putting your home on the market and choosing an agent is no easy task. We interviewed 3 agents at great length, received their feedback and approach to marketing.

 

Ben Flannagan stood out because he is personable, professional and an all round great guy.

 

In a declining market we braced ourselves for a lower than expected result, but because of Ben’s drive and determination he got us a price that we were very happy to accept.

 

Ben made contact and kept us in the loop on a daily basis. We couldn’t recommend Ben Flannagan more highly.

 

Jacquie & Jan Hacansson - 26 Cassells Road, Research

 

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Enthusiastic, reliable and very approachable

Ben's enthusiasm and attention to detail were exceptional. 
His approach to the sale of our home was confident and professional. I would not hesitate to recommend Ben's services.

 

Lisa Emmins - 3 Jessicas Lane, Eltham North

 

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No.1 Agent

Couldn't have asked for a better agent in selling my property.

Cheryl Eltringham - 29 Lorimer Road, Wattle Glen

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Outstanding Agent

Ben engaged us from day one and kept us informed every step of the way. When negotiations were difficult he didn't waver from our mutually agreed position. To top it off his engaging personality and professional approach cemented our faith in him.

Chris & Steve Kent - 38 Philip Street, Lower Plenty

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Hi Ben, 

Pat and I just wanted to say thank you to yourself and your team for all your assistance with leasing out 30 Station Road, Montmorency. 

A particular thanks to Catherine and Grace who were so professional and prompt in assisting us! They were so kind, thoughtful and knowledgeable. We felt so well supported and found they went above and beyond to communicate with us. 

We are so happy with FPS and are thankful to all those involved with the leasing process! 

Thanks

Ash & Pat

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Professional and Caring

Ben's professionalism, understanding, caring and enthusiastic nature made the sale of our house seamless. The reward for us was a positive experience with a positive outcome.

Jono & Adele Manzoney – 20 Lower Road, Wattle Glen

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From the first time we met Ben and his team we knew we had people that wanted to work for us and make the journey a smooth and liveable experience. They won the business over two other highly respectable local Agents. We were so impressed with the video they produced and all marketing material. All the way through the journey Ben and Georgia would keep us informed of what was going on. They answered all our questions with professionalism and went overboard with their extra touches on Open days for visitors. They delivered on everything they promised they would and at no stage did we feel let down or had to ask why didn't something happen. On the Auction day we were blown away with the number of people who attended and were so impressed with Ben who had to do some difficult negotiations with the final Bidder to secure our asking price. We knew we stretched Ben and his team on our Reserve but they came through with flying colours. Ben even assisted us after the sale with advice on a difficult matter that arose. We have sold 5 houses in 30 years and Ben and his team have been the best. We would highly recommend him to anyone.

Peter & Debra Gebert – 88 Bible Street, Eltham

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Five Stars!

Strongly recommend this expert in the field agent that well and truly goes above and beyond to achieve the best possible outcome for his clients, in a timely manner and without feeling any pressure of having their own agenda. Ben's excellent communication skills ensure you are well-aware and informed of what's happening, why and how. FPS really make the eerie process of selling your home easy to follow and take the burden and stress off your shoulders.

FPS are a fantastic and exciting agency. My family and I have had a very positive experience with them and will surely continue to work with in the future. Go with FPS, you won't regret it ;)

Eli Arbel - 1/27 Grimwade Street, Reservoir

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Not all heroes wear capes

Being a little hesitant in selling the property, the reassurance I got from Ben was second to none. He approached the situation with careful yet precise planning and with this we received the desirable outcome! He is a class act and is really reinventing the wheel when it comes to real estate. Couldn’t rate and recommend him any higher!

Dylan Forster – 31 Albany Road, Mill Park

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Hi Ben

Just a short note to congratulate you and your company on the speedy sale of our home.

We had a schedule in place to put our home on the market at the beginning of November, but our circumstances changed and we asked if you could bring the sale forward by 3 weeks.

This was initiated the next day and photographs, floor plans, brochures, and signs were ready for our first OFI within one week, and the sale completed within days.

Your strengths are many, but your professionalism, and follow up in keeping us informed were 100%.

We would not hesitate to recommend you and your company to any people wanting to sell their homes.

Kind regards

Alan & Ann Lonsdale - 22 Jessop Street, Greensborough

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Hi Ben,

I just wanted to say a huge thank you to you, Georgia and the team for all of your help with our purchase of 86 Oronsay. We were so impressed with your professionalism and lack of bulls*** throughout the whole process, a refreshing change from 95% of the agents we met during the search for our first home. 

Your honesty, transparency, and willingness to help not just the vendors but also us during the process was much appreciated! 

Thank you again for helping us to buy our first home, and for making it such a smooth and easy process.

If there is anything we can do re. reviews etc, please do let us know.

Thank you Ben, and the FPS team.

Kind regards,

Wendy and Pierre

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Hi Ben

Etty and I are writing to you today to express our sincere thanks for the way you conducted the sale of our property.

From the outset, we felt your sincerity. Your clear explanation of the whole process, as well as the fact that we would not be pressured to sell if we were not happy with the price, incurring no costs to us, made us feel safe in making such an important decision.

Throughout the process, we enjoyed frequent feed back from you and your team. This gave us a feeling of calm; a necessary ingredient when selling one's own home.

In the end Ben, the price you managed to get for us was above our expectations.

This was an amazing result and one which makes us very happy to recommend you and your team at FPS to any potential vendor.

Once again Ben, many thanks for a job well done and for an awesome result.

All the very best for the future.

Kind regards

Etty & Ellis Gall – 23 Cortland Street, Doreen

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We had contact with a number of agents before engaging Ben to sell our home. Ben impressed the both of us from our very first meeting and that first impression was enhanced right through the process until completion of the sale. Ben displayed a genuine empathy with us and at all times kept us fully informed with all the procedures, viewings, potential buyers etc. Ben was able to be contacted at any time and he was prepared to spend as much time with us as we needed. He and his staff always acted in a professional manner and Ben was very practical and to the point with his advice. Ben gave us confidence that our home would sell and sell for an amount that we would be happy with. That outcome was achieved and we have no doubt that Ben's approach through the whole process contributed enormously to that outcome. We have no hesitation in highly recommending Ben.

John & Lorraine Tunks - 8 Marden Drive, Briar Hill

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My wife and I had the pleasure of meeting Tony to sell our investment property in mid June and as I write this (Mid July) our house has been sold for nearly a week and for a price we are incredibly happy with. From the moment we first sat down with Tony at his lovely offices in Greensborough a feeling of comfortability came over us. He was professional and organised from the get go and it didn't stop until our house was sold. He was honest, up front and more than came through with what he offered in our original meeting. We will have no hesitations on using Tony to sell our current home when the time is right and would recommend him, Ben and the rest of the team at FPS to anyone looking to sell in the area. Thanks Tony!

Ben & Caitlin Clark

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We were so pleased to enlist Ben Flannagan to sell our property, it is our second home we have SOLD with once again outstanding results. We cannot fault Ben from his absolute professional manner, his communication was constant and consistent and at no time did we ever feel like we weren't his number one priority. Along with Georgia who was at every open early to make sure our home was perfect, they were an outstanding team, from day one to the photographer, the team in the office of FPS it was just seamless. We are so grateful to have found an outstanding agent such as Ben Flannagan

Fiona & Darryl Reid – 4/979 Heidelberg Road, Ivanhoe

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We are writing this letter to express our complete satisfaction with the service offered by our Real Estate Agent – Flannagan Peressini & Shaw in Greensborough. Because we had not been involved in selling a house before we originally requesting quotes and appraisals from the larger companies. Then I had a chance meeting with Brent Flannagan. Brent seemed quite friendly and approached me with absolutely no pressure.

After due consideration (including the fact that the company was 2017 Real Estate Business Awards “Rising Star” and “New Office of the Year” finalists) we decided to give FPS the opportunity to represent us. We were also attracted very strongly to their “no sale no charge” policy.

What a great choice. The service has been above our expectations. They have been upfront with everything and kept us in the loop at all times. Nothing seemed too much trouble.

Ben Flannagan was our agent and was extremely professional, he respected and accepted our points of view, gave us input into every aspect of the pre-and post-sales processes and provided well considered advice with our best interest in mind.

The sales campaign went like clockwork, our home was photographed professionally, the brochures were brilliant, the sales board was great and the internet exposure was comprehensive. The open for inspection days were handled extremely well, Ben was always there on time and was usually on-site way beyond the closing times. We received complete reports after each showing which provided us with valuable information on the outcomes and prospects for a sale.

We agreed on a reserve price which we believed was very competitive and actually advertised that price during the campaign. This strategy proved to be very powerful and we sold our house over a week and a half before the auction. The price we achieved was well above our expectation.

Our experience with Flannagan Peressini & Shaw has been extremely rewarding and we would certainly recommend them to anyone who is seeking a hardworking, honest and highly engaging professional organisation to manage the sale of their property.

Yours Sincerely

Barry & Pauline Reichelt - 7 Valley Road, Bundoora

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Good morning Georgia, now that Ben has triumphed and found a buyer for my Eltham property, I want to acknowledge your contribution to his success.

From a customer's perspective I can say you played a valuable role in the whole process. From the beginning you were so obliging and helpful that I relaxed and felt very safe in the hands of FPS. There was never any trivial little thing that you were not willing to do when I asked. For that I thank you enormously. You were always cheerful, courteous and efficient and are, in my opinion, a major asset to the business.

Warm thanks for your efforts to balance my needs with the commercial needs of the business, and for making me feel important to you when I knew I was in reality just another customer.  Very best wishes,  and the other customers who get to deal with you are the lucky ones.

Jan Richardson - 6 Railway Road, Eltham

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Catherine manages a number of apartments for us and we couldn’t be happier with the standard of service she provides. From leasing through to managing property maintenance, Catherine is extremely prompt and efficient. Having been in property investment for many years, we have dealt with a lot of property managers in that time but none stand out as much as Catherine, she is professional and approachable and we would have no hesitation in recommending her to anyone looking for someone to manage their rental property.

Dean Adams - JBD Developments

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It was a pleasure to deal with Tony and the team at FPS. They were professional and efficient while managing to get our house on the market and selling it within one week. I'm extremely happy with their work and highly recommend using their services. Thanks again to FPS, we couldn't of done it without you.

Shevaun Sly – 13 Jordan Court, Doreen 

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Maturity Beyond His Years

When Ben came to the house to discuss the sale of my property he impressed me right from the beginning. His sincerity, honesty and knowledge shone through immediately. Nothing was too difficult and he always had a very positive attitude, he even offered to "roll his sleeves up" and help prepare the house for sale. I very highly recommend Ben to anyone selling their home, he is a very impressive and genuine young man.

Delice Carroll – 72 Zig Zag Road, Eltham

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Ben was the most enthusiastic and passionate agent, l had complete confidence in him and his team every step of the way. Nothing was a problem for Ben and the results speak for themselves. I highly recommend FPS.

Sally Shaw – 74 Reichelt Avenue, Montmorency

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Agent of the Year!!!!!!

I can't speak highly enough about Ben Flannagan, he is a sincere, dedicated agent who made the selling of my home effortless. From the first meeting l had with him he was respectful, knowledgeable, personable and most of all a fabulous communicator. Ben went out of his way to keep me thoroughly informed throughout the entire process of the selling of my house and this was on my terms. He also offered valuable but sensible advice on improvements l could do to achieve the best price possible on my property. Everyone involved in the selling process connected to Ben was professional and respectful and again l can't speak highly enough of the team from the photographer to the stylist, they all went over and above and made the selling of my home an seamless process. I would highly recommend Ben Flannagan to anyone wanting to sell their home, knowing they would get a sincere, respectful agent doing the very best for them.

Sally Beran – 15 Hotham Court, Diamond Creek

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I found Ben to be an exceptional Real Estate Agent. He was very easy to talk to and automatically made me feel like he had my best interests at hand. His knowledge of the industry was fantastic and the staff that work with him are wonderful. He was very thorough and put so much hard work into selling my house. I appreciate all the effort and how he negotiated the best price for me.

I would recommend Ben to anyone that was thinking of selling. He turned a very stressful time into a pleasant smooth transition.

Thank you so much Ben.

Coral – 26 Alban Street, Montmorency

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Honest Agent

We chose FPS to sell our home as their enthusiasm for our house was evident and was important to us after living here for 44 years. We also thought that the estimated and advertised price was an honest appraisal of our property for both us and the buyers. The whole process was simplified and we sold within 2 weeks. We would highly recommend Ben and the team at FPS.

Neil & Dianne Fletcher – 45 Patyah Street, Diamond Creek

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To whom it may concern;

We engaged Ben Flannagan of Flannagan, Peressini and Shaw (Greensborough) to sell our home in Eltham after dealing with him months earlier. We had contacted him with requests for information regarding a property his company sold in an adjoining suburb.

Ben's professional approach to our questions impressed us enough to keep him in mind when we decided to sell. Ben, Georgia and the team worked tirelessly to get a great result for us in 9 days- we'd engage his services again and have no reservations in recommending him and the company to our friends and family.

Jen and Dave Miles - 84 Bible Street, Eltham

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Dear Ben & Georgia,

“FPS” – The young new faces of real estate, supported by those with years of experience, in Brent & Tony. Our sincere thanks to you all.

You ran a well planned campaign with good advice, no pressure, & frequent communication. We liked your relaxed & ‘down to earth’ attitude, whilst remaining professional with attention to detail.

We’d also like to thank the many people,  involved in the preparation & presentation of our property.

You should be very proud of yourselves. We would definitely recommend your company to others, looking to sell, buy or rent.

Thanks  Ben, for your advice & assistance, regarding our potential Qld purchase, & especially for guiding us through all aspects of selling our much loved Eltham home of 27 years.

A great result. (Though selling the home we love is “bitter-sweet”)

We hope the new owners, Kostas & Saini & family, also enjoy living here, for many years.

With admiration & appreciation,

Kind regards,

Helen & Ian - 7 Long Valley Way, Eltham

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Thank you FPS for a great campaign and result, and to Ben on your special talent in auctioneering. We hope Emily and her family enjoy their new home as much as we did growing up in Duff Parade.

Geoff Arthur - 78 Duff Parade, Viewbank

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Well done to Flannagan Peressini & Shaw.

Janette Borgolotto - 78 Duff Parade, Viewbank

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The recent sale of our house at 15 Antoinette Boulevard, Eltham, was conducted by Mr Ben Flannagan in an extremely professional and friendly manner.

He was always polite, punctual, enthusiastic, well organised and although youthful was an accomplished auctioneer with a determination to keep us informed about all matters relating to the sale.

His skill as a communicator was never in doubt with regular phone calls to let us know the latest information.

His suggestions about presentation of the property were welcome as we had no experience of what was required and his “feel” for market values was completely accurate.

We have no hesitation in recommending Ben to anyone with a property for sale, or in fact any matter regarding Real Estate.

We believe he has a great future and his business acumen will take him a long way in his chosen career.

We congratulate him and wish him well for the future.

Brian and Dorothy McRae - 15 Antoinette Boulevard, Eltham

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Thank you Ben and Georgia. You were all a pleasure to work with over the last few weeks. Amazing result for my mum and our family. My Dad would have been so happy.

Sally Garnham - 78 Duff Parade, Viewbank

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To Ben

Can’t thank you enough for your patience, humour, knowledge, integrity and helpfulness! You’re awesome!

Cheers, the Welling family - 11 Hazelton Drive, Doreen

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Dear Ben, Georgia, Antony, Tony and the FPS team

THANK YOU!!!

We are so appreciative of how great you were to deal with, and for helping us achieve such a super result at auction.

Rona and Aaron – 173 Grand Boulevard, Montmorency

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Dear Ben

We are so glad to have had you on our side!

Massive thanks for all your hard work with our sale.

All the very best and wishing you success.

Rona and Aaron – 173 Grand Boulevard, Montmorency

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